Internship - Guest Service Officer

We are pleased to offer an internship opportunity that will allow you to develop your hands-on industry knowledge whilst partnering with our team. This role will be responsible for activities to support the daily operation in luxury hotel for a minimum of 6 months.

• Great opportunity to work with a wonderful team and develop your career in Hospitality industry 

Key Accountabilities

• Assist in the check-in and check-out process for guests, ensuring a seamless and efficient experience.
• Support the front desk team with guest inquiries, requests, and complaints, resolving issues promptly and professionally.
• Gain hands-on experience in room allocation, ensuring accuracy and compliance with guest preferences and reservation details.
• Learn about hotel systems and software, such as property management systems (PMS), to support front desk operations and guest service processes.
• Assist in conducting room inspections to identify maintenance issues, safety hazards, and opportunities for improvement.
• Collaborate with other departments, such as concierge and guest services, to ensure guest needs are met and operational efficiency is maintained. 

General Requirements

• Ideally a current undergraduate pursuing a degree or diploma in Hospitality or Tourism Management.
• Possesses a pleasant personality, is highly customer-oriented, and demonstrates excellent interpersonal skills.
• Good command in both spoken and written English and Chinese.
• Package: Intern allowance THB 13,000 per month, Meal, Uniform

Please be informed that the screening of the applications will start on 22nd October. We are delighted to receive your CV and will liaise with suitable candidates directly.

The Peninsula Bangkok​ 

The Peninsula Bangkok, a luxurious riverside hotel opened in 1998, offers stunning views of the Chao Praya River from its 37-storey tower. Known for its exceptional Thai hospitality, the hotel features 370 guestrooms and suites, four award-winning restaurants, a three-storey Thai-style villa housing the Peninsula Spa and a three-tiered swimming pool. Consistently recognised as one of Asia's top hotels, the hotel provides an urban oasis in the heart of the city.