Guest Service Agent

Business Unit:  The Quail
Location:  Carmel-by-the-Sea

 

Working alongside the amazing team at The Quail, we are seeking a Guest Service Agent to support our Front Office Department.

  • Work for a highly prestigious hotel located in sunny Carmel Valley, California.
  • Learn and grow within a strong hospitality operation.
  • Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services.

 

 

Key Accountabilities

  • Responsible for all guest services related to the objectives of the property.
  • Handle guest check-in, check-out and sharing general knowledge about the property, our company, and local attractions.
  • Provide prompt and courteous switchboard services by taking reservations and transferring phone calls. 
  • Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored

 

 

General Requirements

  • Bachelor's Degree preferred or combination of education, training, and experience
  • Able to work in fast-paced environment
  • Great verbal communication skills
  • Excellent computer skills
  • Must be outgoing, sociable, and well spoken

 

 

 

Salary: $23.50 per hour

 

 

 

 

Requisition ID:  46290


Job Segment: Housekeeping, Hospitality