Assistant Manager of Operations

Working alongside the amazing team at The Quail, we are seeking an Assistant Manager of Operations to support our Rooms Department.

• Work for a highly prestigious hotel located in sunny Carmel Valley, California.
• Learn and grow within a strong hospitality operation.
• Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services,

Key Accountabilities

• Responsible for the overall supervision of the Lodge Operations including Front office, Housekeeping, and Food & Beverage
• Resolve guest related discrepancies with tact and courtesy: billing, housekeeping, discrepancy and check reports
• Oversee and manage staffing levels and payroll expenses in accordance with budgetary guidelines and required service levels
• Maintains consistent quality of service to ensure the satisfaction of every guest

General Requirements

• You possess a bachelor’s degree in Hospitality or combination of education, training, and experience
• You're able to work flexible hours when needed that include nights/weekend/holidays  
• You have prior experience in hospitality 
• Must be passionate about service and teamwork

Salary: $68,640.00