Executive Assistant Manager

The Hongkong and Shanghai Hotels (owner and operator of The Peninsula Hotels, The Repulse Bay, and many high-profile assets globally) is looking to appoint an Executive Assistant Manager at The Hong Kong Club. This role will play a significant leadership role in ensuring constant F&B operational improvement, member satisfaction, staff development, and profitability.

The Hong Kong Club is a prestigious private members’ club established in 1846, managed by The Peninsula Clubs and Consultancy Services, a division of The Hongkong and Shanghai Hotels.

• Work for a prestigious, globally renowned hospitality and luxury property group
• Exceptional market leading benefits 

Key Accountabilities

• Oversee the F&B operations of the club, ensuring exceptional guest and member experiences from arrival to departure by continuously improving operational standards.
• Provide leadership, direction, regular training, and proper onboarding to the F&B team to deliver quality service that exceeds members’ expectations and achieves set commercial results.
• Ensure consistent adherence to standard operating procedures across all outlets while identifying opportunities for quality and process improvement.
• Support the General Manager in strategic planning, including but not limited to internal control, market trend analysis, event design and promotion, seasonal initiatives, budget forecasting, and cost control.
• Undertake any other duties as assigned by the General Manager and act as deputy during the General Manager's absence.

General Requirements

• Diploma or degree holder in Food & Beverage, Hospitality Management, or Catering Management related disciplines.
• Minimum 5 years of experience in a managerial role in the F&B industry. Prior experience working in upscale hotels, awarded fine dining restaurants, or luxury private clubs is highly desirable.
• Strong sense of market trends and commercial acumen.
• Exceptional communication, interpersonal, people management, and leadership skills.
• Service and people-oriented, with the ability to create exceptional and memorable experiences for guests and members.
• Excellent command of English.

We are delighted to receive your CV for further consideration. This position is open to senior candidates (local and international) who are willing to reside in Hong Kong.