Share this Job

Senior Manager, Technical Services

Business Unit:  Head Office
Location:  Hong Kong

Working alongside a professional team in the Group’s Corporate Head Office, we are seeking for a Senior Manager, Technical Services to join the Research & Technology Department.  This role will report to the Director, Research & Technology on managing and maintaining the designs and development of AV/ELV system. 


  • Work for a highly prestigious and renowned hospitality group
  • Be part of the professional team
  • Exceptional benefits such as comprehensive family medical insurance (including dependents) and pension benefits


Key Accountabilities

  • Monitor and maintain smooth operations of all in-room ELV and AV systems globally
  • Support the monitoring of all technical issues and collaborate closely with Development team, IT team and external vendors/consultants on different projects
  • Provide technical advice on design and implementation of in-room ELV systems, including but not limited to lighting, AV, digital signage and IPTV systems
  • Be an internal advisor on assessing consultant report, prepare technical requirements and tender documents
  • Formulate the co-ordination of projects design and implementation
  • Manage and maintain an effective work team to provide a seamless technical service
  • and ensure effective utilisation of IT systems and resources by operations
  • Implement and maintain effective Disaster Recovery process for all critical applications and IT infrastructures
  • Research actively on new technologies and ensure all systems/equipment are up to standard and in good order. 


General requirements

  • Higher diploma or above in Electronic or Audio & Visual Engineering
  • At least 8 years’ experience in relevant fields
  • Good knowledge in Hotel ELV/AV system design and proficient knowledge in the latest technologies
  • Excellent skills in Technical Writing/Drawing Skills (AutoCAD, RFP and evaluation criteria, equipment demonstration and test report
  • Sharp problem-solving and analytical skills
  • Strong sense in project and cost management
  • Being a team player.   Excellent communication with ability to liaise with different stakeholders
  • Good command of both written and spoken English


We are delighted to receive your CV for further consideration. 


Requisition ID:  37225